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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anthony Dennis

April 17, 2025

5  out of  5
rating by Anthony Dennis
"Very happy with State Farm. They also help me save on my quote and they are very friendly"
We responded:
"Thank you for taking the time to share your thoughts. We're glad to know you're satisfied with the service at our State Farm office. If you ever have questions or need assistance, we're to help! "
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Jeff McCue

April 15, 2025

3  out of  5
rating by Jeff McCue
"I've been with this office since 1977. I have been loyal to State Farm exclusively. This office used to absolutely wonderful. I have many things insured with them. Boats, side by sides, houses, vehicles and much more. Probably 15 policies total. The last several years it has been harder and harder to get in touch with them to review coverage or get any questions answered. They have let me down several times the last 3 years with claims actually giving me incorrect advice. (I thought I was insured but I wasn't.) In the past year I have had several promises for return phone calls concerning my coverages. And the call either comes back days after it was promised or doesn't came back at all. Today is Monday and I am still waiting to hear about coverage that they promised to get back with me last Wednesday. I feel like I keep falling between the cracks. I would not expect that given my loyalty."
We responded:
"Jeff, thanks for your feedback. You have a unique circumstance and when we spoke I mentioned I needed to check on how we proceed to best take care of you. I will be in contact with you soon. "
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Greg Lardi

March 31, 2025

5  out of  5
rating by Greg Lardi
"Great experience."
We responded:
"Thanks for taking time to respond Greg! We’re glad to know you’re happy with the service from our State Farm office. If you ever need anything, we’re here to help!"
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DAVID Snyder

January 30, 2025

5  out of  5
rating by DAVID Snyder
"Rob William's and his staff at STATE FARM are the best.so I suggest everyone go there for your car insurance renters insurance and home insurance."
We responded:
"Thanks for choosing us David and thanks for sharing your experience. We appreciate it!"
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Terri Oberhaus

July 19, 2024

5  out of  5
rating by Terri Oberhaus
"I am so happy I went to Rob Williams State Farm Insurance. I needed some quotes and Joe and Marie took care of it right away.Plus, they are very nice! I'm sure I made the right decision and hey, I even got an ink pen😉😂🤣"
We responded:
"Thank you for taking the time to give us a great review Terri. We do have a great team to work with as you mentioned and we really enjoy helping our customers. Thanks for helping us spread the word."
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Memphis nicholson

July 11, 2024

5  out of  5
rating by Memphis nicholson
"I highly recommend Rob Williams State Farm to anyone looking for insurance with excellent service."
We responded:
"Thanks for your recommendation, Memphis. We're glad your experience with us has been excellent!"
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Karen Johnson

July 10, 2024

5  out of  5
rating by Karen Johnson
"Excellent service and friendly staff. Highly recommended Rob Williams State Farm. We saved close to $900 a year be switching to him."
We responded:
"Thanks for sharing Karen. We love to see experiences like yours!"
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Geoshell2006

June 30, 2023

5  out of  5
rating by Geoshell2006
"Best people for insurance around. Very prompt answering my questions and found me the best rates. Highly reccomended."
We responded:
"Thank you for the kind review. We appreciate it! Glad we were able to help."
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Jack Fullerton

July 25, 2022

5  out of  5
rating by Jack Fullerton
"Great service very friendly staff"
We responded:
"Thank you for the review Jack. I have a great team in the office. They'll be excited to see your comments!"
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Dale

June 21, 2022

5  out of  5
rating by Dale
"Nice staff. Helped with what I needed"
We responded:
"Thanks Dale. Glad we were able to help. Thanks for being with us!"
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Sarah Davis

March 11, 2022

5  out of  5
rating by Sarah Davis
"I’ve had great service from them. They answer calls immediately and work to provide me with timely, accurate information."
We responded:
"Thank you for the positive feedback Sarah."
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Michael Dennison

March 10, 2022

5  out of  5
rating by Michael Dennison
"Friendly staff. Great service especially from Joe Harris. Quick to answer questions and get things resolved in a timely manner!"
We responded:
"Thanks Michael. Glad you're with us!"
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Jon Schultz

February 28, 2022

5  out of  5
rating by Jon Schultz
"Very friendly and helpful"
We responded:
"Thanks for being a long time loyal customer Jon!"
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Butch Rose

February 26, 2022

5  out of  5
rating by Butch Rose
"I have been blessed (or cursed) with quite a few properties. It is not easy being my insurance agent. Joe and Marie have done a Great job with handling this mess. I would recommend this company to anyone. Whether you have one property or a hundred. They also handle all my vehicles and the service is top notch. Thank you State Farm."
We responded:
"Thanks so much for having confidence in us Butch. We're glad you're with us and hope you stay forever!"
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A Bain

February 25, 2022

5  out of  5
rating by A Bain
"Great place, great people, great business. Period"
We responded:
"Thanks for sharing! We appreciate it."
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Terri Conard

February 25, 2022

5  out of  5
rating by Terri Conard
"Friendly and courteous staff. They went out of their way to answer my questions."
We responded:
"Thank you Terri. We're always glad to help any way we can!"
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Angie Larkins

February 25, 2022

5  out of  5
rating by Angie Larkins
"Staff was polite and personable. Agent was knowledgeable and went out of his way to make sure I understood the policy."
We responded:
"Thanks for the positive feedback Angie. We're glad you chose us!"
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Jim Zimny

February 25, 2022

5  out of  5
rating by Jim Zimny
"Very friendly staff and great service."
We responded:
"Thanks for the vote of confidence James!"
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Doug Horton

February 25, 2022

5  out of  5
rating by Doug Horton
"Rob Williams and his team (including Marie Rossell Johnson) are OUTSTANDING! They have the highest level of integrity, are extremely proactive, and will go the extra mile for their customers. They are an award-winning insurance office. I highly recommend them to all friends and family."
We responded:
"We appreciate the high praise Doug and you're correct..we will go the extra mile for our customers."
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Joel Dixon

February 25, 2022

5  out of  5
rating by Joel Dixon
"The friendly faces and overall willingness to help is amazing. I unfortunately have had a couple incidents with my vehicles; and they have taken care of me instantly.. I have been a customer for 13 years and completely satisfied..."
We responded:
"Thank you for such positive feedback Joel. We love seeing customers this satisfied."
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Amy Neal

February 25, 2022

5  out of  5
rating by Amy Neal
"Nice, clean office. Very friendly staff very easy to work with."
We responded:
"Thanks for the positive review Amy!"
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Jim Henson

February 24, 2022

5  out of  5
rating by Jim Henson
"Always helpful and polite. I haven't had any problems with anyone in the office. I've been a state farm customer for over 20 years."
We responded:
"Thanks for being a long time loyal customer Jim. We appreciate it!!"
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Tiffany Wells

February 22, 2022

5  out of  5
rating by Tiffany Wells
"I have been with State Farm for years they have such a great team! Mandie is the best she goes above and beyond"
We responded:
"Thanks for sharing Tiffany. Always nice to see the team recognized for their hard work."
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Shari Bailey

February 21, 2022

5  out of  5
rating by Shari Bailey
"Great customer service & very knowledgeable."
We responded:
"Great to hear from you Shari. Thanks for being with us."
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Kayden Mines

February 21, 2022

5  out of  5
rating by Kayden Mines
"Super friendly and great service!"
We responded:
"Thank you Kayden!"