State Farm® Insurance Agent Rob Williams
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shannon Pedigo
February 13, 2026
5
out of
5
rating by Shannon Pedigo
"Mr. Joe Harris takes excellent care of us. We have our vehicles and home owners insurance with Rob's office. Joe goes above and beyond to ensure we are getting the best coverage for the best value. I highly recommend them!"
Dom Parello
February 13, 2026
5
out of
5
rating by Dom Parello
"Great people with quality service!"
We responded:
"Thanks so much for the amazing review, Dom! We really appreciate your support here in Galesburg . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Dorothy
February 12, 2026
5
out of
5
rating by Dorothy
"They responded back to me very quickly and helped me make changes all in the same day I recommend them to everyone"
We responded:
"Thank you for taking the time to share your satisfaction with our State Farm office in Galesburg. We appreciate it!"
Angela Spinillo
February 11, 2026
5
out of
5
rating by Angela Spinillo
"Cannot say enough good things about this agency! I’m biased when I say that people from Galesburg are just salt-of-the-earth good folk, but this rings especially true for Rob Williams Agency. 😊 My go-to rep is Joe Harris and he’s the very best! He knows how to service an account and its holders and the support team is excellent too—always following up when they say they will."
We responded:
"Angela, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rob Williams’s Team—we are always here to help!"
Codie Martin
February 11, 2026
5
out of
5
rating by Codie Martin
"I talked with Alexx and bless her heart she was the best."
We responded:
"We appreciate your review, Codie. We are so happy that you had such a wonderful experience with State Farm Agent Rob Williams’s Team here in Galesburg ! "
Ashley Mathews
February 11, 2026
5
out of
5
rating by Ashley Mathews
"I have had nothing but positive experiences working with Rob Williams and his team. Joe is always so helpful!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Derrell Cannon
February 3, 2026
5
out of
5
rating by Derrell Cannon
""Caleb was incredibly knowledgeable and very patient throughout the entire process, making it easy for me to decide which plan was best for my family." Need insurance get with him ASAP!!"
We responded:
"Thank you so much for the 5-stars, Derrell! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Rob Williams’s Team anytime."
Trent Pedigo
January 23, 2026
5
out of
5
rating by Trent Pedigo
"Best office for the best insurance around. I've been with Rob and his team for several years. Any time I have an issue, it's resolved extremely fast and efficiently. Joe Harris is the man when it comes to assisting me navigate the world of insurance claims. Keep up the great work!"
We responded:
"Thanks so much for the amazing review, Trent! We really appreciate your support here in Galesburg . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Rob Williams’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Galesburg . "
Heather Fox
January 21, 2026
5
out of
5
rating by Heather Fox
"When I moved from the Chicagoland area, Joe helped with a smooth transition in acquiring local insurance. He was diligent in getting me quotes for my home and vehicles. I appreciate his reliability, ease to work with, and how he is always available to answer any questions that come up."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Rob Williams’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
Keith
December 30, 2025
5
out of
5
rating by Keith
"Excellent customer service, Alexx was very helpful, courteous, and promptly attended to all my questions and needs!"
We responded:
"Thanks for taking the time to share your experience with our State Farm office. We're glad to know you're satisfied with the service. If you ever have any questions or need assistance, we're here to help!"
Jennifer Peterson
December 22, 2025
5
out of
5
rating by Jennifer Peterson
"Caleb was incredibly knowledgeable and very patient throughout the entire process, making it easy for me to decide which plan was best for my family."
We responded:
"We appreciate your feedback! It's our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know. Thank you."
Anthony Dennis
December 15, 2025
5
out of
5
rating by Anthony Dennis
"Very happy with State Farm. They also help me save on my quote and they are very friendly"
We responded:
"Thank you for taking the time to share your thoughts. We're glad to know you're satisfied with the service at our State Farm office. If you ever have questions or need assistance, we're to help! "
Olivia Lynch
December 5, 2025
5
out of
5
rating by Olivia Lynch
"Amanda is hands down the best to work with she always goes above and beyond to find answers to any question I have. I started with just car insurance with them then decided to bundle my home insurance. she made it a breeze!"
We responded:
"Thank you for reviewing our State Farm office! We're excited to know you had a positive experience. Amanda does a great job assisting our customers! We look forward to continuing to help with your insurance needs."
Allison Bernhardt
December 5, 2025
5
out of
5
rating by Allison Bernhardt
"Excellent customer service! Smooth transition, easy to use ap, and worked with me to help understand the policies and how they worked. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We're glad to know you're satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we're here to help!"
Trent Pearson
December 4, 2025
5
out of
5
rating by Trent Pearson
"Excellent customer service from Rob, Joe and staff!"
We responded:
"We appreciate your review Trent! I’m glad to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We’re here to help!"
Josh Corbin
July 2, 2025
5
out of
5
rating by Josh Corbin
"Rob Williams office has been extremely helpful with both my personal insurance and the condo association that I am a part of. Fantastic communication and friendly service."
We responded:
"Thanks for taking the time to give us a great review Josh! We appreciate your loyalty and confidence in our office. We will always do our best to take care of you."
Jeff McCue
May 29, 2025
5
out of
5
rating by Jeff McCue
"I've been a loyal customer of this office since 1977. I insure everything through Rob Williams' State Farm. I have had several claims over the years and have received exceptional service though this particular agent. Joe is a major part of the office now and both he and Rob were instrumental in getting insurance on a particular style of boat that is very difficult to insure. It took many phone calls and document submissions. Both Rob and Joe were instrumental in representing my specifics to the underwriters resulting in achieving insurance for me. It was a long drawn-out process and they kept me updated throughout. Although I hope I have no similar situations I look forward to the excellent customer service, communication and follow up this particular office offers."
We responded:
"Thanks for giving us the opportunity to get this taken care of Jeff. We appreciate the positive review and your business over all these years!"
Greg Lardi
March 31, 2025
5
out of
5
rating by Greg Lardi
"Great experience."
We responded:
"Thanks for taking time to respond Greg! We’re glad to know you’re happy with the service from our State Farm office. If you ever need anything, we’re here to help!"
DAVID Snyder
January 30, 2025
5
out of
5
rating by DAVID Snyder
"Rob William's and his staff at STATE FARM are the best.so I suggest everyone go there for your car insurance renters insurance and home insurance."
We responded:
"Thanks for choosing us David and thanks for sharing your experience. We appreciate it!"
Terri Oberhaus
July 19, 2024
5
out of
5
rating by Terri Oberhaus
"I am so happy I went to Rob Williams State Farm Insurance. I needed some quotes and Joe and Marie took care of it right away.Plus, they are very nice! I'm sure I made the right decision and hey, I even got an ink pen😉😂🤣"
We responded:
"Thank you for taking the time to give us a great review Terri. We do have a great team to work with as you mentioned and we really enjoy helping our customers. Thanks for helping us spread the word."
Memphis nicholson
July 11, 2024
5
out of
5
rating by Memphis nicholson
"I highly recommend Rob Williams State Farm to anyone looking for insurance with excellent service."
We responded:
"Thanks for your recommendation, Memphis. We're glad your experience with us has been excellent!"
Karen Johnson
July 10, 2024
5
out of
5
rating by Karen Johnson
"Excellent service and friendly staff. Highly recommended Rob Williams State Farm. We saved close to $900 a year be switching to him."
We responded:
"Thanks for sharing Karen. We love to see experiences like yours!"
Geoshell2006
June 30, 2023
5
out of
5
rating by Geoshell2006
"Best people for insurance around. Very prompt answering my questions and found me the best rates. Highly reccomended."
We responded:
"Thank you for the kind review. We appreciate it! Glad we were able to help."
Jack Fullerton
July 25, 2022
5
out of
5
rating by Jack Fullerton
"Great service very friendly staff"
We responded:
"Thank you for the review Jack. I have a great team in the office. They'll be excited to see your comments!"
Dale
June 21, 2022
5
out of
5
rating by Dale
"Nice staff. Helped with what I needed"
We responded:
"Thanks Dale. Glad we were able to help. Thanks for being with us!"